Last Updated: September 9, 2026
LUSH Caterers & Events (Pvt) Ltd (“LUSH Events”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, contact us, request a quotation, or book our event planning and related services in Multan, Pakistan.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it.
1. Information We Collect
When you contact LUSH Events, request a quotation, or make a booking, we may collect:
-
- Name and contact details
-
- Phone, WhatsApp, and email information
-
- Event date and event type
-
- Venue or event location
-
- Number of guests
-
- Catering and menu requirements
-
- Décor and theme preferences
-
- Photography and videography requirements
-
- Transportation or rental requirements
-
- Special dietary or accessibility requirements
-
- Information, images, or documents you voluntarily send to us
We may also collect basic technical information when you use our Website, such as your IP address, browser type, device information, pages viewed, and Website usage data.
2. How We Use Your Information
We use your information to:
-
- Respond to enquiries and provide quotations
-
- Plan and manage your event
-
- Confirm availability and bookings
-
- Coordinate catering, décor, photography, transportation, rentals, and other services
-
- Communicate important information about your event
-
- Coordinate with relevant staff, suppliers, contractors, and event vendors
-
- Improve our services and Website
-
- Maintain business and booking records
-
- Protect our Website against misuse and security threats
We do not use your information for unrelated purposes without a reasonable basis or, where required, your consent.
3. Event Information & Service Coordination
Event planning requires us to use relevant information such as your event date, venue, guest count, menu, décor preferences, photography requirements, and other service details.
Where necessary, we may share relevant information with our employees, event planners, caterers, decorators, photographers, transport providers, rental suppliers, venues, or other service providers involved in delivering your requested services.
We only intend to share information reasonably necessary for the specific event or service.
4. WhatsApp, Phone & Email
You may contact LUSH Events through WhatsApp, telephone, email, or Website enquiry forms.
Information shared through these communication channels may be used to respond to your enquiry, prepare quotations, discuss requirements, confirm bookings, and coordinate your event.
Third-party platforms such as WhatsApp may also have their own privacy policies and terms.
5. Event Photography & Media
Where LUSH Events provides photography or videography services, photographs and videos may be created during your event and delivered according to the agreed service.
We will not intentionally use identifiable client or guest photographs for public marketing purposes without appropriate permission or another lawful basis.
If you provide photographs, logos, designs, or other materials to us, you confirm that you have the necessary permission or rights to provide them for your event.
6. Sharing of Information
We do not sell or rent your personal information.
We may share relevant information with:
-
- LUSH Events employees and event coordinators
-
- Caterers, decorators, photographers, and other event suppliers
-
- Transport and rental service providers
-
- Venues and relevant third-party service providers
-
- Website, hosting, security, or technical service providers
-
- Government authorities where required by applicable law
7. Cookies & Website Analytics
Our Website may use cookies and similar technologies to improve functionality, security, performance, and user experience.
We may also use analytics or other third-party Website services to understand Website traffic and improve our online services.
You can manage or disable cookies through your browser settings.
8. Data Security & Retention
We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure.
We retain information for as long as reasonably necessary to manage enquiries, bookings, events, business records, payments, disputes, and legal or accounting requirements.
No online system or electronic transmission can be guaranteed to be completely secure.
9. Your Privacy Requests
You may contact us to:
-
- Ask about personal information we hold about you
-
- Request correction of inaccurate information
-
- Request deletion of information where reasonably appropriate
Some information may need to be retained for legitimate business, contractual, legal, or record-keeping purposes.
10. Third-Party Websites
Our Website may contain links to third-party websites, social media platforms, WhatsApp, or other external services.
LUSH Events is not responsible for the privacy practices, security, or content of third-party platforms. We recommend reviewing their respective privacy policies.
11. Changes to This Privacy Policy
LUSH Events may update this Privacy Policy when our services, Website, business practices, technology, or legal requirements change.
Any updated version will be published on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:
LUSH Caterers & Events (Pvt) Ltd Email: info@lushevents.pk
Phone / WhatsApp: +92 320 0509595
Address: Shop #08, 1st Floor, Jamshaid Arcade,
MPS Road, Multan, Pakistan
Website:https://lushevents.pk/
We aim to respond to privacy-related enquiries within a reasonable period.